Refund policy
Return & Refund Policy
Belle Luxe Kids Boutique, we want you to love your purchase! If you are not completely satisfied with an eligible item, we are happy to accept returns in accordance with the policy below.
Returns
We accept eligible returns within 7 days of delivery for online orders and 7 days of purchase for in-store purchases.
To be eligible for a return, items must be returned in their original condition. All returned items must be:
- Unworn and unused
- Unwashed
- Free from stains, damage, odors, pet hair, or any signs of wear
- Returned with all original tags still attached
- In the same condition in which they were received
We reserve the right to refuse any return that does not meet these requirements. Items returned with missing tags, stains, odors, damage, or other signs of wear will not be eligible for a refund.
Refunds
Once your return is received and inspected, we will notify you of the approval or denial of your refund.
If approved, your refund will be issued to the original form of payment. Please allow several business days for your financial institution to process and post the refund.
Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for the cost of return shipping unless we sent an incorrect item or the item arrived damaged or defective.
If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery at hello@belleluxekids.com. Please include your order number and photos of the item so we can assist you.
Final Sale Items
The following items are final sale and cannot be returned or refunded:
- Sale and clearance items
- Items marked Final Sale
- Gift cards
- Any item that has been worn, washed, stained, damaged, altered, or returned without the original tags attached
In-Store Returns
Eligible in-store purchases must be returned within 7 days of purchase with proof of purchase and must meet all of the return requirements listed above.
Contact Us
If you have any questions about a return or refund, please contact us at:
Belle Luxe Kids Boutique
Email: hello@belleluxekids.com
We appreciate you shopping with Belle Luxe Kids Boutique! 💕